Get in touch
Questions about orders, sizing, returns, or anything else — we'd rather hear from you than have you guess.
Email
hello@urbanwearltd.com
For order queries please include your order reference (starts with UW- followed by the date and a four-digit number). It helps us find your order faster.
Response times
We usually reply within one working day, Monday to Friday. Weekends and bank holidays may take a little longer.
No phone
We're a small team. Email gets a proper response; we don't have the bandwidth to answer phones well.
Wholesale & press
Same email — just mention "Wholesale" or "Press" in your subject line.